CLUB UPDATE: As per the Government's 4 Stage 'Roadmap' - we look forward to the final restrictions being lifted on 19th July 2021 Find out more


Welcoming Members Back 2021

Following the Government's 4 Stage Recovery 'Roadmap' announced 22nd February 2021, we are delighted that so many of you are visiting the Club.  We hope that the 4th stage of the roadmap will be achieved on 19th July 2021.  Accommodation, including a £99.00 standard double room 'welcome back' rate and tables in the Club's Dining Room are now available to book online.  The Running Horse Tavern will not re-open until Monday 6th September 2021. For full details of all our promotional offers and rates as we prepare to welcome members back, visit

To support our reopening, the Royal Air Force Club has developed an At Your Ease (AYE) programme that has introduced an even higher standard of cleanliness and disinfection at the Club, to ensure members, their guests and staff enjoy an even cleaner and safer stay. This has now been successfully in operation since July 2020 and in recognition of this, we have been accredited with the Visit England ‘Good To Go’ industry standard, demonstrating our commitment to implementing stringent new health and safety procedures, development of Covid-19 staff training, adherence to social distancing along with a raft of other measures. For full details of all the measures and protocols in place, view the video below.

We look forward to welcoming you back to 128 Piccadilly very soon.

Miles Pooley FIH MI
Chief Executive

The Royal Air Force Club

'Good to Go'

UK Lockdown Four-Step Recovery Roadmap - for full details visit

  • STEP 4 - 19th July earliest
    Remaining restrictions lifted:

    • Remove all legal limits on social contact;

    • Reopen the remaining closed settings, including nightclubs and enable large events, including theatre performances, above the Step 3 capacity

    • Remove all limits on weddings and other life events

About The Programme 

The Club's Cleanliness programme has seen the introduction of measures across all areas of the Club to keep everyone safe, and has been developed with industry professionals, building upon the Club’s already high standard of housekeeping and hygiene, with hospital-grade cleaning products, training and upgraded protocols currently in use.

We have evaluated every step of the member journey to assess how we can keep you as safe as possible, whilst still ensuring the exceptional RAF Club ‘Home from Home’ experience. The Club is following all current government advice including social distancing for members, guests and staff. All processes and safety measures will be under regular review, and this guide may be subject to change, as and when government advice changes.

You can book your stay online at, emailing or by calling the Reservations team on 020 7399 1010. If you have any concerns or questions about your visit, the RAF Club team will be happy to discuss these further.

Important: We politely request that if you or any of your guests are displaying any symptoms of Covid-19 detailed here, that you call us to postpone your visit or stay.

The ‘At Your Ease’ Programme:

Cleaning & Hygiene Protocols

  • Reinforced cleaning protocols in all public areas and bedrooms with frequent disinfection of high touch areas including light switches, door handles, remote controls and telephones

  • Increased cleaning frequency of all areas with cleaning checklist and schedule along with the use of hospital-grade disinfectant combined with an electrostatic sprayer

  • Hand gel sanitising stations provided in key public areas (front desk, lifts, fitness centre, business suite and all food & beverage areas) Wipes provided on request

  • Removal of paper amenities (pads and guest directories) and removal of reusable amenities and toiletries in rooms

  • Enhanced team member safety and wellbeing with personal protective equipment and enhanced training and protocols

  • Social distancing enforced in all common areas as per government guidelines

  • Installation of Perspex sneeze guards at reception and in the Business Suite and Dining Room reception to offer further protection for you and the team.

  • We have purchased non-contact infra-red thermometers to check the temperatures of staff and members, especially those who feel they may be experiencing Covid-19 symptoms

  • RAF Club staff are completing ongoing mandatory online Covid-19 training, with those in operational roles undertaking practical on the job training


Before Visiting the Club

  • We recommend before planning your visit or booking your stay at the Club that you read through the ‘At Your Ease’ programme to ensure you are aware of all the actions we have in place to keep you safe during your stay and minimise the risk of Covid-19 spreading. 

  • We politely request that if you are displaying any symptoms of Covid-19 that you call us to postpone your visit or stay. Please note a cancellation fee will not be charged where a booking has to be amended or postponed due to Covid-19.

  • If you have any special requirements please let us know before you arrive so we can make the necessary arrangements


Arrival & Check-In/Check-Out

  • We politely request that if you are displaying any symptoms of Covid-19 that you do not enter the Club. Any members or guests displaying Covid-19 symptoms may be asked to leave the Club for the safety of other members, guests and staff.

  • Our check-in process has been streamlined to allow for a faster and reduced-contact experience. Please also note that we will only be accepting debit and credit cards for the foreseeable future, to avoid the handling of cash.

  • Installation of Perspex sneeze guards to the reception desk, so we can all safely keep our distance.

  • Clear signage on arrival and throughout detailing the guidelines we have in place to protect you and the team.

  • The Club Cloakrooms are available with additional spacing between individual coat hanging areas.

  • Hand gel sanitising stations are in place in reception and public areas for you to use. We politely request all members and guests use these when entering the Club and at regular intervals.

  • Express check-out is encouraged for all members and guests. A printed room bill will be placed under your door early on the morning of check-out.

  • We will automatically take payment for your stay using the debit or credit card details we hold on file. Cash is not being taken at this time.

  • You may request a final bill to be emailed to you at reception.



  • Every bedroom and en-suite will be fully sanitised before each stay

  • Our housekeeping team undergoes strict sanitisation prior to starting work and will wear the appropriate PPE during cleaning.

  • Should you prefer housekeeping to not enter you room during your stay, please advise the reception team at check-in.

  • Paper amenities (pads and guest directories) and reusable toiletries in rooms have been removed. All guests are asked to bring their own toiletries at this time.

  • Slippers are available, with bath robes on request only.

  • Disposable masks will be available in every room. 

  • Fabric items such as mattresses, pillows, cushions, carpet, chairs and other furniture are sprayed with an approved sanitising solution, which is effective in killing Covid-19

  • Linens, towels and robes are washed by our in house laundry at a high temperature, with added sanitisation.

  • Any lost property will be stored for 72 hours and disinfected before being returned.


During Your Visit/Stay

  • When walking through the Club we ask you please use discretion and consideration by social distancing around other members, guests and staff.

  • Use of the lifts - signage has been put in place with guidance on usage of the lifts. You are welcome to use the lifts and we will ensure they are regularly sanitised.  We ask that they are occupied by only one person at a time, or family group. If you are able to use the stairs, to avoid potential queues, please do so.

  • The Business Suite is open for member use, with additional cleaning, spacing between work station areas and gel and wipes available. Members must bring their own laptop as shared PCs and macs have also been removed along with stationery, pens and other shared items.


Dining at the Club 

  • Breakfast - available in the Dining Room. A take away breakfast is also available.

  • The Dining Room is open for a Club Menu only 7 days a week

  • An informal ‘All Day’ menu will be available in either the Cowdray Lounge with social distancing in place. Bookings for this ‘All Day’ menu can be made either online or via email

  • All bookings must be made in advance with member name, membership number, number of diners, contact telephone and email address supplied

  • Other areas of the Club e.g. Library, conference & banqueting spaces, may be utilised to accommodate members should there be the necessity to do so. Menus or menu choices may be restricted to cater to a reduced number of diners.

  • For those that prefer, a limited Room Service option is now available to allow members to dine in their own room.

  • New ‘Packed Lunch to Go’ option introduced (including) vegetarian option for members and guests. Please enquire at reception.

  • To maintain social distancing, we will not be serving drinks at the Cowdray Lounge bar, table service only at this time. Staff will also practice a ‘reduced contact’ service style to minimise any potential risk.

  • Cutlery, napkins and condiments will be brought to the table, with tables cleaned between use.

  • We will only be accepting credit and debit cards at this time.

  • Food and beverage service may be adjusted in accordance with current food safety recommendations and is subject to change.


Meeting & Events

  • The Conference & Banqueting team are now taking enquiries, please contact or call 020 7399 1005.

  • To ensure adequate social distancing, all enquiries will be considered based on the number of guests, any menu or catering requirements and room configuration. Bookings will only be accepted if we can safely accommodate your function or event.

  • Limited menus will be in operation and may be subject to change.

  • Staff will also practice a ‘reduced contact’ service style to minimise any potential risk.


Our People: Keeping the Club Team Safe

  • RAF Club staff are completing ongoing mandatory online Covid-19 training, with those in operational roles undertaking practical on the job training

  • All staff will be temperature checked upon arrival for work, and will be required to self-certify that they have not been in contact with anyone with Covid-19 symptoms.

  • Any staff member who shows symptoms will be immediately sent home and will be required to self-isolate for 14 days prior to returning to work.

  • Internal regulations have been introduced that require our staff to wear the appropriate PPE during their shifts and to wash their hands frequently.

  • To reduce the risk of infection spread, we have introduced the following measures:Staggered arrival, departure and break times at the Club, rotating groups of employees, for example via a shift system or short-time working with "fixed teams or partnering" so each person works within a small group.

  • Hand sanitising stations are located at all entry and exit points back of house for the teams.

  • All kitchen teams and back of house staff will work adhering to social distancing guidance on and off duty.

  • Covid-19 operating procedures are clearly displayed throughout back of house areas.


Other Facilities:

The Running Horse - will remain closed until Monday 6th September 2021
Library – Remains closed at this time
Fitness Centre - Open for In house Guests only


We look forward to welcoming you back to your ‘Home from Home’.