Please note that face coverings are now mandatory for members and guests in corridors and public areas of the Club. The Dining Room is currently open until 10pm daily, with final food orders at 8pm. The Cowdray Lounge is open until 10pm for non-residents Find out more

Welcoming Members Back to the Club

The Club has been safely welcoming members and guests since early July, and has been awarded 'Good to Go' Covid-Secure accreditation from Visit England.  

We have evaluated every step of the member journey to assess how we can keep you as safe as possible, whilst still ensuring the exceptional RAF Club ‘Home from Home’ experience. The short Health & Safety video below demonstrates some of the new protocols introduced, with further information about your stay and what to expect from your visit to the Club in the tabs below. We have also tried to ensure your stay is as relaxed as possible by operating 'Informal Dress Code' across the Club until 31st December 2020


"We stayed overnight at the Club last Tuesday and it was so good to be back. It was our first venture back in to London since Lockdown began and as we walked from our very quiet train to Victoria station, through almost empty streets and across Green Park, we didn’t feel concerned about exposure to Covid 19. We were greeted warmly at the Club and found the level of comfort and service exactly as it always has been in the past. Congratulations to everyone for making this work. We sincerely hope that members will continue to return with confidence. It really does feel like a home from home. We will return in the near future."

Miles Pooley FIH MI
Chief Executive

The Royal Air Force Club

'Good to Go'
Visit England - 'Good to Go' Accredited

 

‘At Your Ease’ Programme: Cleaning & Hygiene Protocols
  • Reinforced cleaning protocols in all public areas and bedrooms with frequent disinfection of high touch areas including light switches, door handles, remote controls and telephones
     
  • Increased cleaning frequency of all areas with cleaning checklist and schedule along with the use of hospital-grade disinfectant combined with an electrostatic sprayer
     
  • Hand gel sanitising stations provided in key public areas (front desk, lifts, fitness centre, business suite and all food & beverage areas) Wipes provided on request
     
  • Removal of paper amenities (pads and guest directories) and removal of reusable amenities and toiletries in rooms
     
  • Enhanced team member safety and wellbeing with personal protective equipment and enhanced training and protocols
     
  • Social distancing enforced in all common areas as per government guidelines
     
  • Installation of Perspex sneeze guards at reception and in the Business Suite and Dining Room reception to offer further protection for you and the team.
     
  • We have purchased non-contact infra-red thermometers to check the temperatures of staff and members, especially those who feel they may be experiencing Covid-19 symptoms
     
  • RAF Club staff are completing ongoing mandatory online Covid-19 training, with those in operational roles undertaking practical on the job training

 

Before Visiting the Club
  • We recommend before planning your visit or booking your stay at the Club that you read through the ‘At Your Ease’ programme contained in these pages to ensure you are aware of all the actions we have in place to keep you safe during your stay and minimise the risk of Covid-19 spreading. 
     
  • The numbers of members and guests permitted will be limited in each area, with a maximum number of bedrooms to be occupied at any one time.
     
  • Any dining or private events must adhere to current government guidelines https://www.gov.uk/guidance/meeting-people-from-outside-your-household
     
  • We politely request that if you are displaying any symptoms of Covid-19 www.nhs.uk/conditions/coronavirus-covid-19/ that you call us to postpone your visit or stay. Please note a cancellation fee will not be charged where a booking has to be amended or postponed due to Covid-19.
     
  • Prior to your arrival we will email or contact you with all the necessary information about your stay and our latest Covid-19 procedures. Please note that face coverings are now mandatory for members and guests in corridors and public areas of the Club.
     
  • For those of you who plan on driving to the Club, please note there is a 25% car parking member discount for overnight stays at our nearest car park. The Euro Car Parks Mayfair Car Park on Park Lane is 5 minutes' walk from the Club for ultimate convenience and outside the Congestion charge zone.
     
  • If you have any special requirements please let us know before you arrive so we can make the necessary arrangements

 

Arrival & Check-In/Check-Out
  • We politely request that if you are displaying any symptoms of Covid-19 www.nhs.uk/conditions/coronavirus-covid-19/ that you do not enter the Club.Any members or guests displaying Covid-19 symptoms may be asked to leave the Club for the safety of other members, guests and staff.
     
  • Please note that face coverings are now mandatory for members and guests in corridors and public areas of the Club.
     
  • Our check-in process has been streamlined to allow for a faster and reduced-contact experience. Please also note that we will only be accepting debit and credit cards for the foreseeable future, to avoid the handling of cash.
     
  • Installation of Perspex sneeze guards to the reception desk, so we can all safely keep our distance.
     
  • Clear signage on arrival and throughout detailing the guidelines we have in place to protect you and the team.
     
  • The Club Cloakrooms are available with additional spacing between individual coat hanging areas.
     
  • Hand gel sanitising stations are in place in reception and public areas for you to use. We politely request all members and guests use these when entering the Club and at regular intervals.
     
  • Express check-out is encouraged for all members and guests. A printed room bill will be placed under your door early on the morning of check-out.
     
  • We will automatically take payment for your stay using the debit or credit card details we hold on file. Cash is not being taken at this time.
     
  • You may request a final bill to be emailed to you at reception.

 

Facilities, Services & Dress Code

Accommodation - Available 

Cowdray Lounge - Open for all day dining light bites menu. Bookings mandatory. Open 11am daily, closes 10pm for non-residents

Dining Room  - Open with online booking available for a Club menu. Bookings mandatory. Closes 10pm daily, with last bookings 8pm.

The Running Horse Tavern  - Remains closed at this time

The Churchill Bar - open on Friday & Saturdays for drinks only.
Please note there will be limited seating capacity and we will be operating table service only. Bar service is not permitted. Food is available in the Cowdray Lounge or Dining Room. Opening Times - 1200-10pm Fridays & Saturdays

Business Suite – Open
 

Library – Remains closed at this time

Fitness Centre - Open

Meetings & Events – now taking enquiries, please contact to meetingsevents@rafclub.org.uk or call 020 7399 1005. 

Dress Code: Please note that 'Informal Dress Code' is in operation across the Club until 4th January 2021.

 

Accommodation
  • Every bedroom and en-suite will be fully sanitised before each stay
     
  • Our housekeeping team undergoes strict sanitisation prior to starting work and will wear the appropriate PPE during cleaning.
     
  • Rooms will be cleaned and serviced on request only. Should you wish housekeeping to enter and clean your room during your stay, please advise the reception team at check-in.
     
  • Paper amenities (pads and guest directories) and reusable toiletries in rooms have been removed. All guests are asked to bring their own toiletries at this time.
  • Slippers are available, with bath robes on request only.
     
  • Disposable masks will be available in every room.
     
  • Fabric items such as mattresses, pillows, cushions, carpet, chairs and other furniture are sprayed with an approved sanitising solution, which is effective in killing Covid-19
     
  • Linens, towels and robes are washed by our in house laundry at a high temperature, with added sanitisation.
     
  • Any lost property will be stored for 72 hours and disinfected before being returned.
During Your Visit/Stay
  • When walking through the Club we ask you please use discretion and consideration by social distancing around other members, guests and staff.
     
  • Please note that face coverings are now mandatory for members and guests in corridors and public areas of the Club.
     
  • Use of the lifts - signage has been put in place with guidance on usage of the lifts. You are welcome to use the lifts and we will ensure they are regularly sanitised.  We ask that they are only occupied by two people at a time, or a family group. If you are able to use the stairs, to avoid potential queues, please do so.
     
  • The Business Suite is open for member use, with additional cleaning, spacing between work station areas and gel and wipes available. Members must bring their own laptop as shared PCs and macs have also been removed along with stationery, pens and other shared items.

 

Dining at the Club
  • Breakfast is available in the Dining Room. A take away breakfast is also available if you prefer
     
  • An informal ‘Light Bites’ menu is available in the Cowdray Lounge with social distancing in place. Bookings for this menu can be made either online www.rafclub.org.uk/book-a-table select 'Cowdray Lounge' or via email dining@rafclub.org.uk
     
  • All bookings must be made in advance with member name, membership number, number of diners, contact telephone and email address supplied
  • The Dining Room is now open, online bookings can be made here. Full Afternoon Tea is not available until further notice.
     
  • Other areas of the Club e.g. Library, conference & banqueting spaces, may be utilised to accommodate members should there be the necessity to do so. Menus or menu choices may be restricted to cater to a reduced number of diners.
     
  • For those that prefer, a limited Room Service option is now available to allow members to dine in their own room.
     
  • New ‘Packed Lunch to Go’ option introduced (including) vegetarian option for members and guests who wish to eat outdoors and take advantage of good weather in Green Park opposite. Please enquire at reception.
     
  • To maintain social distancing, we will not be serving drinks at the Cowdray Lounge bar, table service only at this time. Staff will also practice a ‘reduced contact’ service style to minimise any potential risk.
     
  • Cutlery, napkins and condiments will be brought to the table, with tables cleaned between use.
     
  • We will only be accepting credit and debit cards at this time.
     
  • Food and beverage service may be adjusted in accordance with current food safety recommendations and is subject to change.

 

Meeting & Events
  • Please note that at present we are not permitted to hold any private social events, lunches or dinners at the Club. Should you wish to dine in a family group or bubble, please contact the Dining Room for a table of up to 6 people dining@rafclub.org.uk

 

Our People: Keeping the Club Team Safe
  • RAF Club staff are completing ongoing mandatory online Covid-19 training, with those in operational roles undertaking practical on the job training
     
  • All staff will be temperature checked upon arrival for work, and will be required to self-certify that they have not been in contact with anyone with Covid-19 symptoms.
     
  • Any staff member who shows symptoms will be immediately sent home and will be required to self-isolate for 14 days prior to returning to work.
     
  • Internal regulations have been introduced that require our staff to wear the appropriate PPE during their shifts and to wash their hands frequently.
     
  • To reduce the risk of infection spread, we have introduced the following measures:
     
  • Staggered arrival, departure and break times at the Club, rotating groups of employees, for example via a shift system or short-time working with "fixed teams or partnering" so each person works within a small group.
     
  • Hand sanitising stations are located at all entry and exit points back of house for the teams.
     
  • Staff uniforms all laundered in house to avoid contamination
     
  • All kitchen teams and back of house staff will work adhering to social distancing guidance on and off duty.
     
  • Covid-19 operating procedures are clearly displayed throughout back of house areas.

 

WELCOME BACK: £125.00 ACCOMMODATION OFFER

Welcome back to the Club with our 'Members, Friends & Family' £125.00 special room rate!

Visit the Club with guests this autumn/winter and they will benefit from the same exceptional member price until December 2020*, perfect for catching up safely with family and friends. Standard double rooms are priced at £125.00 for one night, for two people sharing. The capital's world-class museums, galleries, shopping and beautiful Royal Parks are all on our doorstep, so book now for a London mini-break and the warmest of Club welcomes.

Please note only 2 rooms can be booked online at any one time, so if you require 3 rooms or more, please make an additional online booking for the same date, or call 020 7399 1016. The Christmas and New Year period 24th, 25th, 26th, and 31st December 2020 are excluded from this £125.00 room rate offer.

BOOK NOW

£150.00 Family Staycation Autumn/Winter Offer

Looking for a cost-effective family getaway without leaving the country? The Club’s Family Rooms are available at a special rate of £150.00 up until December 2020*. London has never been more attractive and more pleasant to venture out with the kids. Book now for exceptional value and the usual warm welcome.

*Please note the Christmas and New Year period 24th, 25th, 26th, and 31st December 2020 are excluded from this £150.00 room rate offer.

BOOK NOW

NEW: Unlimited Guests & Sponsored Friends & Family Stays

NEW for autumn/winter – book an overnight stay with us and an unlimited number of friends and family guests can also benefit from accommodation at the Club at the member rate of £125.00 for a standard double room.* 

NEW: Do you have friends or family who would love to stay at the Club this autumn/winter*? If so take advantage of our new ‘sponsored stays’ initiative and book up to 3 rooms for guests without the sponsoring member needing to be in attendance.**


*Please note the Christmas and New Year period 24th, 25th, 26th, and 31st December 2020 are excluded from this offer.
**Please note the sponsoring member is the guarantor for any non-member booking and responsible for the stay or payment in the unlikely instance any issues should arise.

BOOK NOW

25% DISCOUNT ON MEMBER PARKING

Welcome back to Mayfair with 25% member car parking discount available from our local car park, Euro Car Parks. Once parked, members must visit the manned kiosk before leaving the car park, and pay in full for their stay. The 25% member discount will be applied at this stage. 

Located on Park Lane, only a 5 minute walk to the Club, and outside of the Congestion Charge Zone, this option offers the ultimate convenience for those driving to central London.